Privacy Policy

1. Introduction

Welcome to LinkUp ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event networking app and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect the following personal information:

• Account Information: Email address, display name, profile image
• Social Links: URLs to your social media profiles, websites, and contact information you choose to share
• QR Code Data: Generated QR codes linking to your social profiles and contact information
• Authentication Data: Login credentials, authentication provider information
• Event Information: Event names, dates, and locations where you use the app
• Communication Preferences: Notification settings

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Device Information: Device type, operating system, browser information
• Usage Data: Pages visited, features used, time spent on platform
• Location Data: General location information (with your consent)
• Technical Data: IP address, cookies, analytics data

2.3 Communication Data

We collect information from your communications with our platform:

• QR Code Scans: Information about when and where your QR codes are scanned by other users
• Notifications: Push notifications about app updates and features
• Support Interactions: Customer service communications
• Feedback: Feedback you provide about the app

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Generate and manage QR codes for your social links
• Facilitate easy sharing of contact information at events
• Provide customer support
• Send important service-related communications

3.2 Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Personalize your experience

3.3 Communication

• Send notifications about QR code scans and app activity
• Provide updates about new features and improvements
• Send marketing communications (with your consent)
• Respond to your inquiries and support requests

3.4 Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our terms of service
• Ensure platform security and integrity

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Other Users

• Your social links and profile information accessible via QR code
• QR code scan activity and usage statistics
• Public feedback about the app (if you choose to make it public)

4.2 With Service Providers

• Firebase/Google: Authentication, database, and analytics services
• Resend: Email delivery services
• Payment Processors: Processing payments and subscriptions
• Cloud Storage: Secure data storage and backup

4.3 Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or illegal activities
• To protect user safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Secure Infrastructure: Hosted on secure, enterprise-grade platforms
• Staff Training: Regular privacy and security training for our team

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

6.2 Correction and Updates

• Update or correct your personal information
• Modify your account settings and preferences

6.3 Deletion

• Request deletion of your account and personal data
• Right to be forgotten (subject to legal requirements)

6.4 Communication Preferences

• Opt-out of marketing communications
• Manage notification preferences
• Control email and push notification settings

To exercise these rights, please use the form below or contact us at privacy@linkup.com.

Request Data Deletion

To request deletion of your personal information, please use our dedicated deletion request page.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

7.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into user behavior

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active
• Communication Data: Retained for service delivery and support
• Payment Data: Retained as required by law and for billing purposes
• Analytics Data: Aggregated and anonymized data may be retained longer

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: